FAQ

1) Do you ship worldwide?
Yes, all products are shipped anywhere in the world.

2) How much is shipping?
Unless stated otherwise...
- UK shipping is £2 per item
- International shipping is £4 for the first item, and £2 for each additional item
In either case, the shipping fees are shown to you BEFORE submitting your payment.

3) When can I expect to receive my order?
Orders are generally dispatched within 48 hours. Packages are sent by first class post via Royal Mail. Royal Mail aims to deliver packages within the following time frames:
- UK mail within 7 days
- International mail within 14 days
Unfortunately online tracking for orders is not available at the moment.
Please allow up to 14 days for UK shipping and up to 30 days for international shipping before emailing about your order.

4) The prices are shown in GBP(£)... can I still still buy items from this store, and how much will things be in my currency?
The products are being sold from the UK meaning the price is displayed in GBP(£) but you can order them no matter where you live in the world. Your order will be converted into your own currency when you checkout. The exact amount you pay in your own currency will depend on the exchange rate at the time. If you want to know roughly how much the t-shirts are in your own currency, use this free online currency converter: http://www.xe.com/ucc/.

5) What forms of payment do you accept?
Payments are gladly accepted via Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

6) How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

7) Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

8) Can I exchange my t-shirt if I order the wrong size?
It is possible to exchange your t-shirt, however this will take additional time as replacement t-shirts can only be sent out once your original t-shirt has been received back. Also, it will cost you more in shipping fees, so it is important to try to order the correct size. The product descriptions give guidance on how to measure and decide which size will fit you the best. For full details on Returns Policy please go here.

If you have any other questions, feel free to email them to johnnydurham@gmail.com.